Terms and Conditions

1. 1. Who we are and what funGlot is

funGlot is operated by [TODO: legal name of the company], [TODO: registered address]. You can reach us at hello@funglot.com.

funGlot is a voice-first language-learning web app. You sit in a circle of teachers (AI teachers, human teachers you invite, or both) and play short spoken games. The app also includes a Studio for sounds, words and grammar, spaced-repetition scheduling of the words you practise, a test every two weeks, and a progress dashboard.

By creating an account or using funGlot you agree to these Terms. If you do not agree, please do not use the service.

2. 2. Who can use funGlot

funGlot is for adults. You must be at least 18 years old to create an account. The service is not directed at children, and we may close an account that we learn belongs to someone under 18.

funGlot is currently invite-only. You need a valid invitation to register. An invitation is personal to the person it was sent to, and we may withdraw unused invitations or limit how many accounts we open.

You may use funGlot only if you are legally able to enter into this agreement and are not barred from the service under the law that applies to you.

3. 3. Your account

To register you give us your email address, your name and a password. We send a verification code to your email address to confirm it is yours. You may add a profile picture and you choose a made-up handle that is used on the leaderboard.

Please give accurate information and keep it up to date. Keep your password secret and do not share your account. You are responsible for what happens under your account unless it was caused by our failure to protect it. Tell us at hello@funglot.com straight away if you think someone else has used your account.

One person, one account. You may not create an account for someone else or transfer your account to another person.

4. 4. Plans, prices and payment

funGlot offers a free plan called Taster and two paid plans called Plus and Polyglot. Paid plans can be billed monthly or yearly. If you learn more than two languages, a per-language add-on is charged for each additional language.

Each plan includes a limited number of live practice hours per month. The current limits, the features of each plan and the prices are shown in the app before you buy. Unused live practice hours do not carry over to the next month unless the plan description says so.

The price you pay, including any taxes that apply and the total for each billing period, is shown to you before you confirm your order. Payments are handled by Stripe. Your card details go directly to Stripe and never reach funGlot’s systems.

If you change plan or add or remove a language during a billing period, the price difference is prorated: you are charged or credited only for the remaining part of the period.

If a payment fails we may try again and, if it still fails, move your account to the free plan. We will tell you by email before we do so.

5. 5. Automatic renewal and cancellation

Paid plans are subscriptions. Your subscription renews automatically at the end of each billing period (each month or each year, depending on what you chose) and your payment method is charged the then-current price, until you cancel.

You can cancel at any time in your account settings or by writing to hello@funglot.com. Cancelling is as easy as subscribing and you do not have to give a reason. Cancellation takes effect at the end of the billing period you have already paid for; until then you keep your paid features. After that your account moves to the free plan and you are not charged again.

We do not refund the unused part of a billing period after cancellation unless the law where you live requires it or section 6 applies. Where mandatory consumer law gives you stronger rights, for example an earlier end date or a refund of amounts paid in advance for a period you will not use, those rights apply instead of this paragraph. For consumers in Türkiye, the mandatory provisions of Article 52 of Law No. 6502 on Consumer Protection and of the Subscription Contracts Regulation are reserved.

For yearly plans we send you a reminder by email before the renewal date, stating the renewal date, the amount and how to cancel.

If we change the price of your plan, we tell you by email at least 30 days before the change applies to you. The new price applies from your next renewal, and you can cancel before then if you do not agree.

6. 6. Your right to change your mind (withdrawal)

Consumers in the European Union, the European Economic Area and the United Kingdom: you have 14 days from the day you buy a paid plan to withdraw from the purchase without giving a reason.

Paid plans start straight away. So that we may start during the 14 days, we ask you at checkout to confirm the following: “I ask funGlot to start my paid plan immediately. I understand that if I withdraw within 14 days I will pay for the part of the service provided up to the moment I withdraw, and that I lose my right of withdrawal once the service has been fully provided.”

To withdraw, send a clear statement to hello@funglot.com within the 14 days (for example: “I withdraw from my funGlot subscription”). You may use the model withdrawal form provided by law, but you do not have to. We refund what you paid, less an amount in proportion to the days of service you received before you withdrew, within 14 days of receiving your statement and to the same payment method.

Consumers in Türkiye: under Article 15(1)(ğ) and (h) of the Distance Contracts Regulation (Mesafeli Sözleşmeler Yönetmeliği), the right of withdrawal cannot be used for services performed instantly in an electronic environment, or for services whose performance has begun with the consumer’s approval before the withdrawal period ends. Paid plans are delivered electronically and start immediately with the approval you give at checkout, so the 14-day right of withdrawal does not apply once your plan has started. We give you the pre-contract information required by Law No. 6502 and the Regulation, including this exception, before you pay.

The right of withdrawal applies to your first purchase of a subscription and, in general, not to each automatic renewal. Your right to cancel under section 5 always remains.

If you live elsewhere and local law gives you a cooling-off right, we will honour it. If you are unhappy with a purchase for any reason, write to us and we will try to put it right.

7. 7. Complimentary plans and practice-hour credits

Our administrators may give you a complimentary plan (a paid plan at no charge) or extra live practice hours as credits.

Complimentary plans and credits are a courtesy. They have no cash value, cannot be sold, transferred or exchanged for money, and are not refunded if they are unused or if your account is closed.

We may set an end date for a complimentary plan or for credits and will tell you when we grant them. We may withdraw them if they were granted by mistake or obtained through misuse. A complimentary plan does not renew into a paid subscription unless you choose to buy one.

8. 8. Acceptable use and conduct in live sessions

Use funGlot to learn and to help others learn. In particular, you agree not to:

• harass, threaten, insult or discriminate against anyone, or share sexual, violent, hateful or unlawful material, whether by voice, video, chat, handle or profile picture;
• record, screenshot, broadcast or share the audio, video or chat of another participant in a live session without that person’s clear consent given beforehand;
• pretend to be someone else, or use a handle or picture that misleads others about who you are;
• ask other participants for personal, financial or contact details they have not offered, or use a session to sell, advertise or recruit;
• break into, overload, scrape, reverse engineer or disrupt the service, or get around plan limits, practice-hour caps or the invitation system;
• use automated tools to practise on your behalf, inflate points or streaks, or manipulate the leaderboard;
• use funGlot or its AI teachers to produce unlawful or harmful content, or to build or train a competing product.

Live sessions connect you with other people in real time. Human teachers are other users whom a learner has invited; they are not our employees, agents or contractors, and we do not check their identity, qualifications or what they say. Use good judgment about what you share in a session.

funGlot does not record live sessions. Audio and optional video travel between the participants’ devices. You are responsible for your surroundings and for what your camera and microphone pick up, including other people near you.

If someone behaves badly in a session, leave it and tell us at hello@funglot.com. We may warn, suspend or remove a user who breaks these rules.

9. 9. Your content, handle and profile picture

You keep the rights in what you provide to funGlot: your profile picture, your handle, the messages you type to AI teachers and what you say in practice.

You give us a non-exclusive, worldwide, royalty-free licence to host, store, process and display that content only as needed to run and improve the service for you, for as long as it stays on funGlot. For a profile picture and handle this includes showing them to people you practise with, and showing your handle on the leaderboard if you take part in it.

Only upload a profile picture you have the right to use and that does not show another person without their permission. We may remove a picture or ask you to change a handle that breaks section 8.

The leaderboard is optional. It shows only your handle, points, level and day streak. You can hide yourself from it at any time in your settings, and an administrator can switch the leaderboard off altogether.

10. 10. AI teachers and machine-authored content

Some of the teachers you talk to in funGlot are artificial intelligence, not people. AI teachers are labelled as such in the app. Their voices are synthetic, and their replies and their judgments of your answers are generated automatically by AI models supplied by third parties.

AI can be wrong. An AI teacher may mishear you, mark a correct answer as wrong or a wrong answer as correct, or give an explanation, translation or pronunciation that is inaccurate, out of date or unnatural.

The learning content in funGlot (words, example sentences, grammar notes, sounds) is written by machine and is under review by native speakers. It may contain mistakes. Please tell us at hello@funglot.com when you spot one.

Do not rely on funGlot where an error could cause harm, for example for legal, medical, immigration or official translation purposes.

11. 11. No guarantee of learning outcomes

Learning a language depends on many things, most of all your own time and practice. We do not promise that you will reach a particular level, pass an exam, or progress at a particular speed.

Points, levels, streaks, test scores and the progress dashboard are funGlot’s own measures to help you see your practice. They are not certificates and do not correspond to any official language qualification or framework level.

12. 12. The learning experiment

funGlot runs an experiment that compares learning several languages at the same time with learning one language on its own. It uses your own practice data (for example which words you practised, whether you were right, and how quickly you answered) to make that comparison for you and across learners.

We may publish results of the experiment. Published results are aggregated and de-identified: they do not include your name, email address or handle, and are presented so that individual learners cannot reasonably be identified.

The Privacy Policy explains what data is used, on what legal basis, and how you can object.

13. 13. Intellectual property

funGlot, including its software, design, games, learning content, sounds, name and logo, belongs to [TODO: legal name of the company] or its licensors and is protected by intellectual property laws.

We give you a personal, non-exclusive, non-transferable, revocable licence to use funGlot for your own, non-commercial language learning, within the limits of your plan and these Terms.

You may not copy, resell, redistribute or publish the service or its content, or extract it in bulk, except where the law expressly allows it. If you send us feedback or suggestions, we may use them without owing you anything.

14. 14. Availability and changes

We work to keep funGlot available and working well, but we do not promise it will be uninterrupted or error-free. The service depends on your device, browser, microphone and internet connection, and on third-party providers. We may need to suspend it for maintenance, security or reasons outside our control.

funGlot is under active development. We may add, change or remove features, languages, games and plan limits. If a change materially reduces what you have paid for, we tell you in advance and you may cancel; where the law requires, we refund the part of your payment that covers the period after the change.

We may update these Terms. If a change is material, we tell you by email or in the app at least 30 days before it takes effect, unless the change is needed sooner for legal or security reasons. If you do not agree, you can cancel and stop using funGlot before the change takes effect. The date at the top shows when these Terms were last updated.

15. 15. Ending the agreement

You can stop using funGlot and delete your account at any time in your settings or by writing to hello@funglot.com. If you have a paid plan, cancel it first as described in section 5; deleting your account ends your access immediately.

We may suspend or close your account if you seriously or repeatedly break these Terms, if we must do so by law, or if your use puts other users or the service at risk. Unless the matter is urgent, we warn you first and give you a chance to put things right.

If we stop offering funGlot, or close your account for a reason that is not your breach, we give you reasonable notice and refund the part of any payment that covers the period after closure.

When the agreement ends, your licence to use funGlot ends. What happens to your data is described in the Privacy Policy. Sections that by their nature should continue (for example intellectual property, liability and governing law) continue to apply.

16. 16. Our responsibility to you

Nothing in these Terms excludes or limits our liability where the law does not allow it. That includes liability for death or personal injury caused by our negligence, for fraud, for intentional misconduct or gross negligence, and your statutory rights as a consumer, such as your rights if a digital service is not as described or not of the quality the law requires.

Subject to that, we are responsible for loss or damage that is a foreseeable result of our breaking these Terms or failing to use reasonable care. We are not responsible for loss that was not foreseeable, for loss caused by events outside our reasonable control, for the conduct of other users including human teachers, or for business losses, since funGlot is provided for personal use.

Where the law allows a limit, our total liability to you for all claims connected with funGlot is limited to the amount you paid us in the 12 months before the event that gave rise to the claim.

Apart from what these Terms and the law promise, funGlot is provided as it is and as it is available.

17. 17. Governing law and where to resolve disputes

These Terms are governed by [TODO: governing law]. Disputes may be brought before [TODO: competent courts].

If you are a consumer, this choice does not deprive you of the protection of the mandatory rules of the country where you live, and you may also bring a claim in the courts of that country.

Consumers in Türkiye may apply to the Consumer Arbitration Committee (Tüketici Hakem Heyeti) of the place where they live or where the transaction took place, for disputes up to the monetary limit announced each year by the Ministry of Trade, and to the Consumer Courts (Tüketici Mahkemesi) for disputes above that limit.

Consumers in the European Union may also use an alternative dispute resolution body in their country; your national consumer centre can tell you which one. Residents of California: you may cancel an automatically renewing subscription online at any time as described in section 5.

Before starting a formal process, please write to us at hello@funglot.com. Most problems can be solved quickly that way.

18. 18. General points and contact

If a part of these Terms is found to be invalid, the rest continues to apply. If we do not enforce a right straight away, we can still enforce it later. You may not transfer this agreement to someone else; we may transfer it to a company that takes over funGlot, provided your rights are not reduced, and we will tell you if that happens.

These Terms are available in English and Turkish. Both versions are meant to say the same thing.

Questions about these Terms: hello@funglot.com. Questions about your personal data: privacy@funglot.com. Post: [TODO: legal name of the company], [TODO: registered address].